Information Collection and Use
We are  the sole owner of the information collected on this site. We will not sell or share this information to other companies, although we may make aggregate statistics regarding the use of our site publically available. We are not responsible for the privacy policy of our advertisers.

Submission
When you submit a question, we store all the information you provided on the form. This information includes your name and e-mail address, and any additional information you choose to provide with your question(s), and we use it to contact you with a response to your query. The only other datum we collect is your IP address. This is a number automatically assigned to your computer whenever you connect to the Internet, and it is not linked to personally identifiable information. We use IP addresses only to track the security of our site.

Cookies
We do not store any personal information in cookies. We will only use cookies under circumstances where it is absolutely necessary to enhance your site-experience (such as optionally remembering your login details), and will always endeavour to warn you first before they are placed on your system. Advertising banners on our pages are provided by an independent organization, which tracks only "Non-Personally Identifiable Consumer Data." See their privacy statement.

Links
This web site may contain links to other sites. Please be aware that petshaven.com is not responsible for the privacy practices of such other sites. We encourage our clients to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security
We are dedicated to protecting all user information. Although we cannot be held responsible in the unlikely event of a security problem, we have rigorous security standards. Only administration has been given access to our master database.

Site and Service Updates
We reserve the right to send clients site and service announcements. Clients may opt out by using the unsubscribe feature on our newsletter; although, they can be subscribed again upon requesting to do so with new sign up.

Correction/Updating Personal Information
If a user no longer desires our service/membership, we will endeavor to provide a way to correct, update or remove that users personal data provided to us. This can be done by emailing us thru our Contact Us page.

Choice/Opt-out
Although we need to store the information you provide when you submit a question or become a member, in order to respond, clients who no longer request our services may contact us through our Contact Us page to have all personal information removed from our records.